Please ensure you can play MP3+G song files or MP4 video files before purchasing either single song pre-paid credit or full albums digital content as no refunds will be made once purchased.
All karaoke digital downloads feature on-screen lyrics (words) on a compatible karaoke player/device complete with backing music along and cover chorus line backing vocals (only if the original version of the song featured them)
MP3+G songs are also available in the MPX (Multiplex) audio format which enables you to switch on/off the vocals (only on MPX compatible devices).
All songs are professionally recreated in the style of the original version in the original key and do not feature any original artist vocals or any video clips whatsoever.
All digital content orders are processed using PayPal® giving you instant real time access so you can purchase and download your songs 24 hours a day, 7 days a week. All prices are in Australian Dollars $AUD.
You can use your credit or debit card or and any funds you have already in your PayPal® account, you don't require a PayPal® account to complete the transaction.
Once your payment has been processed in real time you will be able to commence downloading your songs, you will also receive an email advising that you can commence downloading songs, this can be done 24 hours a day.
You have 15 days to complete the download of single songs and albums once checked out before the download links expire, your entire pre-paid song credit is valid for 12 months before it expires. You can download one song at a time or as many songs at a time until your credit has been fully used.
All expiry dates are shown clearly on the My Downloads page and no expiry reminders are sent out.
We recommend that you save a copy of your downloaded songs on your pc as a private backup, before transferring songs to your chosen karaoke device.
All song files are zipped for faster downloading and must be unzipped prior to being used.
The single zipped file containing your downloaded song has in it two files one for the karaoke lyrics (.cdg) and the audio file (.mp3) and they are named 100% the same, except for the file extension (.cdg) and (.mp3) at the very end, if you change the name of the song file they must both be titled the same or it will not work.
Both files must be transferred to your MP3+G Player/Machine/PCDJ Software (PCDJ Karaoki Software packages can play Zipped song files) as both files are played at the same time, together they are a MP3+G song file and provide both the audio and on-screen lyric component, otherwise you will just get the MP3 audio file as a backing track.
You can also convert your MP3+G song files (aka Audio+G Files) into CDG Karaoke (aka .Bin files) to make your own Karaoke Disc if you don't have a MP3+G compatible player.
Please do not re-purchase the same song in an attempt to fix a download issue (i.e. corrupt file), as this will only result in you using up song credit which cannot and will not be reimbursed to you due to licensing issues.
You can attempt multiple re-downloads of same song file from your My Orders & Download Songs, but if the fault continues please contact support so we can investigate and fix the issue, so you can then re-download the working track.
All digital downloads sales are 100% final and once purchased due to copyright and licensing reasons will not and cannot be changed whatsoever, so please choose your songs carefully.
Any faulty tracks can and will only be replaced with exactly the same song and version originally purchased.
1. Download Songs purchased songs to your Windows® based PC.
If you're a Apple® Mac user see link below "Downloading via Apple® Mac PC" for special instructions.
2.Unzip songs on your PC, free program available if you don't have a unzipping program on your PC.
3. Each zipped song file contains two files, make sure you copy both files; karaoke lyrics (.cdg) and the audio file (.mp3) for playback on your karaoke player/machine/device, to either a USB Memory Stick, SD Card or Hard Drive whatever your device uses.
If you only transfer one file it will not work correctly as both files are played at the same time.
4. Now your songs are ready to play in your karaoke player/machine/device.
The Magic Sing ET-23KH and ET-28KH models are the only Magic Sing models produced by Enter-Tech which are capable of MP3+G Karaoke song playback via the front USB port.
Playback is easy and fast from a USB memory stick connected to the front of the unit then push the APP button on the microphone or remote control and select "CD+G Karaoke" from the on screen menu and the songs will appear for instant playback in a menu list.
Please don't select Big Hits Karaoke (BHK) songs as they are not playback compatible through the Magic Sing.
Songs listed as Multiplex (MPX) will playback on the ET-23K/ET28KH with full cover vocals so you can sing-along, you cannot switch off the lead vocals though so choose the standard version of the song if you don't want full vocals. During MP3+G playback you cannot change the Key or Tempo of the song.
Your digital order is licensed and royalty paid by Karaoke Home Entertainment to APRA/AMCOS (Australia) and to each of the respective karaoke content providers (Sunfly Karaoke, SBI Karaoke, Abraxa Karaoke, Aaron Aardvark Karaoke, Big Hits Karaoke, V.I.C. Karaoke Productions (NZ), Zoom Karaoke) for use on one karaoke system only.
For each additional karaoke system they are used on you must re-purchase the same digital song and/or album so each karaoke system has its own unique licensed digital copy of the song and/or album, otherwise your user license will be null and void in its entirety.
Please retain your email as proof of purchase and that the user license has been paid, any known breaches of the user license will be reported to APRA/AMCOS and to Music Rights Australia and to each of the respective karaoke content providers as digital piracy.
Please follow all the above instructions to resolve download issues, however should you continue to experience technical difficulties with the downloading process please email email@example.com so we can assist you.
All emails replied during business hours (9am to 5pm) Monday to Friday Australian (Eastern Standard Time), please make sure you quote your order number and songs you are having problems with when emailing.