HTTP Error 401.4 - Unauthorized

You might not have permission to view this directory or page using the credentials that you supplied. The Web server has a filter installed to verify users connecting to the server and it failed to authenticate your credentials.

Most likely causes:

  • An ISAPI filter running on the Web server has failed the authentication process or denied the request.

Things you can try:

  • To test this error, remove any filters that are installed for the Web site where access was requested. If the error does not occur after the filters are removed, one of the filters was returning the error.
  • Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click here.

Detailed Error Information:

Module   PleskUrlProtectionModule
Notification   BeginRequest
Handler   ASPClassic
Error Code   0x80070005
Requested URL   https://www.picknmix.com.au:443/store/nz/int/sales_discs/advanced.asp?MT=dvd&SAS=SS&SearchThis=Somebody%27s+Me
Physical Path   W:\vhosts\picknmix.com.au\httpdocs\store\nz\int\sales_discs\advanced.asp
Logon Method   Not yet determined
Logon User   Not yet determined

More Information:

This error occurs when an ISAPI filter running on the Web server fails the authentication process. IIS does not ship with any ISAPI filters that would return this error, so the error is caused by a third-party filter installed on the server.

View more information »

Microsoft Knowledge Base Articles:

  • 907273