All songs are professionally recreated in the style of the original version in the original key and do not feature any original artist vocals or any video clips whatsoever.
All custom disc sales are 100% final and once produced due to copyright and licensing reasons will not and cannot be changed whatsoever, so please choose your songs carefully. Any faulty tracks can and will only be replaced with exactly the same song and version originally purchased.
All custom produced discs are made to your specific song requirements and are guaranteed for 30 days from any manufacturing defect, any issues with songs not working or incorrect track to that was ordered should be notified to KHE with 7 days of receipt.
The faulty disc must be returned to: KHE P.O. Box 38 (Webb Street), Narre Warren Vic 3805 where it will be tested and redone if found to be faulty, we cannot re-issue a replacement disc without the original being returned.
After this 30 day period a disc can and will be replaced at a service charge of $10.00 per order providing the original disc is returned to KHE, if the disc has been lost or stolen it cannot be replaced, but must be reordered a fresh.
It is the purchasers responsibility to ensure that they can play the format type of disc which has been ordered, older karaoke machines like JVC/RSQ SV-222 and MV-333 have inherent difficulties playing custom karaoke CD+G discs.
We recommend updating your karaoke machine to current model which is CD+G/MP3G compatible at a minimum as we cannot guarantee they will play correctly if unsure we strongly recommend you call 1300 550 630 or +613 8900 9640 to discuss this before ordering anything, should you have any doubts about playback compatibility.
All custom discs feature on-screen lyrics (words) on a compatible karaoke player/device complete with backing music along and cover chorus line backing vocals (only if the original version of the song featured them) unless you select the MPX (Multiplex) version of a song which enables you to switch on/off the vocals (only on MPX compatible devices).
On custom DVDs we don't offer the (MPX) feature instead we have just the full vocal version (Vocal) which is always on, only choose this (Vocal) option if you want a full vocal backing track, otherwise choose the standard versions.
Custom DVDs will play in any DVD Player.
All songs are professionally recreated in the style of the original version in the original key and do not feature any original artist vocals or any video clips whatsoever.
